Ensure you have Zoom’s Pro or Business plan - these plans allow you to record your meetings to the cloud and host meetings over 40 minutes in length.
Note: If you use Zoom Basic (free version), you will not be able to use LivingLens' Zoom integration. Cloud recording is not available on Basic, which is needed to facilitate the Zoom integration.

Some Zoom accounts require that Zoom Marketplace apps be approved by the account’s Zoom Admin before they can be accessed by anyone on the Zoom account. We recommend checking with your Zoom account Admin if this is required. If it is, you can request your Admin’s approval via the Zoom App Marketplace.
Note: If you work at a large organization or if you work in a highly regulated industry, Zoom app approval may be subject to internal procedures and may take a while. Speak to your company's Zoom account Admin to learn more.

When recording the interview, ensure participants speak clearly, there is good lighting in the room and that they are visible within the frame. This makes for optimal video and showreel output.

When recording a Zoom meeting/interview, make sure you Record to the Cloud and not Record to your Computer. You will need to record to the Cloud to ensure you can import your Zoom meetings via LivingLens' Zoom integration.

Zoom does not allow Breakout Rooms to be cloud recorded. You will not be able to import Breakout Rooms via LivingLens’ Zoom integration, but you can upload the locally saved meeting files to your channel via your channel’s Uploads screen.

Run a few test sessions to make sure you’re comfortable using Zoom and that your cloud recordings have the right settings applied. (Log into your Zoom account and go to Recordings to review your cloud recordings and settings.)

Under Settings > Recording > Cloud Recording tick which views of your meetings you want Zoom to create. You will have the option to import these different meeting views into LivingLens.
Note: We recommend selecting “Record active speaker, gallery view and shared screen separately” and underneath checking “Active speaker,” and “Shared screen.“) Learn more about the different speaker views Zoom has here.

Under Settings > Recording > Auto delete cloud recordings after days select the number of days you’re comfortable with. Make sure you have enough days to import the recordings into LivingLens after you conduct the interviews. Alternatively, your Zoom account Admin may have set an auto-delete policy. If so, you’ll see the set number of days in this setting. Ensure you import your Zoom meetings to LivingLens before the number of days set by your Admin have passed.