Role required: Customer Admin, Channel Admin, or Pro. See User roles.
To edit your video or audio transcript:
Start from the video or audio player page.
Click the pencil Edit transcript icon above the transcript field. You'll see this button changes color.
Click on the word you would like to edit within the transcript field. The first time you do this, it will open a text editor beneath the transcript field. The cue point that contains the text you've selected now appears here.
Make your edits to the cue point and click Save.
One you save your first cue point, you can then click another line of transcript to make another edit. Click Save every time you edit a cue point.
When you finished editing a transcript, ensure you click Save.
Click the pencil icon once more to exit the text editor.