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Tutorial Video: Share Content
Tutorial Video: Share Content
Written by Jeremy Shapero
Updated over a week ago

Role required: Customer Admin, Channel Admin, or Pro. See User roles.

The Share Content feature puts you in control of the content visible to your clients, stakeholders, or end users. Enabling a Share content user has two steps:

  1. Make your Share content selections

  2. Activate Share content user(s)

To select Share content:

  1. Start from the Media Library.

  2. Click the Select Media icon in the upper right.

  3. Navigate through all of the channel's content and tick the media items you want like the Share user to view. A check mark indicates that the media has been selected for sharing.

  4. After you make your media selections, click Save.

  5. Quickly identify shared content via a small eye icon in the media thumbnail's lower left corner. Share users do not see the Shared Status icon.

Customer Admins should add new users with the Shared Content Add On role via User management. If your account does not have a Customer Admin, contact LivingLens Support via Medallia Knowledge Center to add new users to a channel. Specify that uses are Shared Content users.

Once users are added, they only see the media chosen as Share Content instead of the full Media Library, which will still be available to you.

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