Restriction: CaptureMe is not available for LivingLens Experience Edition. Contact your Medallia Representative for more information.

LivingLens' CaptureMe app is mobile app used to collect asynchronous feedback, self-ethnographies and diary study entries from respondents. It can be used to supplement other methodologies such as pre- or post-focus group assignments.

Use the LivingLens platform to create and manage a mobile project and push assignments, called Tasks, to respondents. View mobile uploads in the corresponding LivingLens channel.

Respondents can capture video, audio or image responses and upload them via the CaptureMe app. Media uploads to a pre-configured LivingLens channel.

By default, media only uploads when a respondent is connected to WiFi so there is no impact on data allowances. Respondents can enable upload over mobile data in the CaptureMe app settings. Upload speed is dependent on connection strength and speed.

See the following sections for information about CaptureMe app specifications:

iOS download — https://apps.apple.com/gb/app/captureme/id1277036775

Android download — https://play.google.com/store/apps/details?id=tv.livinglens.captureme&hl=en

Respondents select their recording language when they first access the CaptureMe app. If the language selected does not match the language that the respondent will be speaking in their recordings, they should select the correct language in the CaptureMe settings.

Important: Respondents must select the language they speak in video and audio uploads so that media is automatically processed for transcription, and translation if applicable, after upload.

Interface language is detected and displayed automatically based on a respondent's device language settings.

See additional topics to create and manage CaptureMe mobile projects.